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MANAGEMENT & MARKETING

An Efficient Way to Document Aligner Appointments

Building a solid foundation for high-quality practice management requires formalized systems, protocols, and checklists. To cite two well-known examples, McDonald's and Starbucks have built business empires out of standardized protocols for consistently delivering the same customer experience, no matter where the customers enter their locations. In this month's article, Drs. Daniel German, Michelle Furlong, and Terry Gruelle present a straightforward procedure for making chart entries that will standardize your assistant tasks and streamline doctor time when first sitting down to see clear-aligner patients. I have already started implementing this system in my office and am pleased with its simplicity.

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DR. DANIEL S. GERMAN DDS

DR. DANIEL S.  GERMAN DDS

DR. MICHELLE L. FURLONG DDS, MSD

DR. MICHELLE L.  FURLONG DDS, MSD

DR. TERRY GRUELLE DMD, MS

DR. TERRY  GRUELLE DMD, MS

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