Our patient-parent feedback card is given to the patient at every visit. It tells the parent what was done at the appointment, how treatment is progressing (which also makes me keep up with this), and how the patient is doing in oral hygiene. It also contains instructions on elastics, headgear, fixed appliances, and hygiene, along with the time and date of the next appointment.
We have been using this card for several years (Fig. A) and have found that it helps keep parents informed and patients on track. Although it is not an original idea, I designed this specific format.
Similar articles from the archive:
- MANAGEMENT & MARKETING Vision in Orthodontic Practice May 1994
- MANAGEMENT & MARKETING The Patient Exit Process February 1994
- Understanding Patients as Consumers November 1984
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DR. LENARD
Dr. Lenard is in Private Practice at 105 Turnberry Way, Pinehurst, NC 28374.