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Converting Observation Recalls to New Starts

Many orthodontists place 35% or more of their new patients on observation recall. Some of them use this as an excuse for having case acceptance ratios of around 55%. With an effective observation reca...

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CHARLENE WHITE, BS

CHARLENE WHITE, BS
Ms. White is an orthodontic management consultant with Progressive Concepts, 1604 Tallwood St., Norfolk, VA 23518.

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